Award winners were determined based on votes cast by the travel industry, including travel operators and independent travel consultants, who assessed service excellence. Hotel LKF by Rhombus is honoured to be recognized by its peers for our professionalism and service excellence, especially having been just awarded “Best Boutique Hotel” at the 23rd Annual TTG Asia Travel Awards 2012 earlier this month.
“Our belief is that service excellence is the most critical factor in a hotel’s measure as a luxury hotel and that winning a World Luxury Hotel Award based on this factor would enhance performance levels if industry peers can be judged against other major players in the field,” said Marinique de Wet, Director of the World Luxury Hotel Awards.
This award is gratifying as it is Rhombus International Hotels Group’s mission to provide the highest quality of service to guests and to exceed expectations. “Winning this award would have not been possible without the contribution of our team members at all levels, as we truly believe that the guest experience we delivered is what sets us apart,” said Mr. Calvin Mak, Founder & CEO of Rhombus International Hotels Group.
Such recognition further enhances our award-winning portfolio of properties; Hotel Panorama by Rhombus, Hotel LKF by Rhombus, Hotel de EDGE by Rhombus and Hotel Bonaparte by Rhombus in Hong Kong, Rhombus Fantasia Chengdu Hotel in Mainland China and Hotel Verta by Rhombus in London, England.
Rhombus International Hotels Group’s upcoming hotel projects include, Proca Ponte E Hortain in Macau, scheduled to join our portfolio in late 2012, Hotel Pennington by Rhombus in Causeway Bay, Hong Kong opening in early 2013, Jardine’s Bazaar anticipated to open in 2014 in Causeway Bay, Hong Kong along with a new build hotel at London Heathrow, England scheduled for 2015. With the continuous success of our existing hotels and exciting upcoming openings, Rhombus International Hotels Group is poised for growth on an international scale as we continue to be the pioneer of excellent and versatile hospitality products and services on a worldwide basis.